Refund Policy

1. Overview

Thank you for choosing Digihood.

We want our customers to have a positive experience using our platform. This Refund Policy explains when refunds may be granted for Digihood subscriptions.

By purchasing a Digihood subscription, you agree to this Refund Policy.

2. Free Plan

Digihood offers a free plan that allows users to evaluate the platform before upgrading to a paid subscription.

We encourage users to explore Digihood using the free plan before purchasing a paid plan.

3. First-Time Subscription Refunds

If you purchase a Digihood subscription for the first time and are not satisfied with the service, you may request a refund within fourteen (14) days of the initial purchase date.

Refund requests must be submitted to contact@digihood.net.

Refund requests will be reviewed individually.

4. Subscription Renewals

Subscription renewal charges are generally non-refundable.

Users are responsible for managing and canceling subscriptions before renewal dates if they do not wish to continue using the service.

5. Partial Usage

Refunds will generally not be provided for:

• Partially used subscription periods
• Unused time remaining in a billing cycle
• Downgrades during an active billing period
• Failure to use the service after purchase

6. Account Cancellation

You may cancel your subscription at any time.

After cancellation:

• Your subscription will remain active until the end of the current billing period.
• No future renewal charges will occur.
• Access to paid features may be removed at the end of the billing period.

7. Exceptional Circumstances

Digihood may, at its sole discretion, issue full or partial refunds in exceptional situations, including:

• Duplicate payments
• Accidental purchases
• Technical billing errors

Approval of such requests is determined on a case-by-case basis.

8. Payment Processing

Payments are processed through third-party payment providers.

Refund processing times may vary depending on the payment provider and financial institution.

9. Changes to This Policy

Digihood reserves the right to modify this Refund Policy at any time.

Updated versions will be published with a revised "Last Updated" date.

10. Contact Us

For refund-related questions or requests, please contact:

Digihood
Website: digihood.net
Email: contact@digihood.net

Our goal is simple:

Know what you use, what you pay, and who owns it.